BASE Platform Policies

BASE (Buy, Auction, Sell, Electronically) is a hybrid e-commerce, auction, and tourism marketplace operating in The Bahamas. It connects global visitors and local merchants through buying, selling, and bidding activities, with automated payments, VAT compliance, escrow protection, and AI-driven commerce tools.

All users must comply with BASE policies to ensure fairness, transparency, financial integrity, and regulatory compliance.

To become a seller on BASE, users must:

• Be at least 18 years old
• Complete identity verification (KYC)
• Provide valid bank or payout details
• Pass fraud and risk screening
• Agree to VAT and marketplace compliance rules

BASE reserves the right to reject or suspend sellers based on risk scoring, fraud indicators, or policy violations.

Individual Seller — limited listing capacity, basic tools, standard commission.

Business Seller — higher listing limits, analytics access, reduced commission.

Enterprise Seller — API access, bulk listings, custom commission, dedicated support.

Sellers must ensure accurate product descriptions, genuine images (no misleading edits), correct pricing and availability, clear delivery terms, and VAT-inclusive pricing where applicable.

Prohibited listings: illegal goods or services, counterfeit products, misleading travel/tour packages, restricted financial instruments, and adult or regulated goods not permitted by BASE policy.

• Sellers may set fixed prices or auction starting bids.
• Prices must include VAT unless explicitly stated.
• Artificial price inflation or manipulation is prohibited.
• Hidden fees are strictly forbidden.

Sellers must ship within declared handling time, provide tracking where applicable, confirm fulfillment status in the system, and maintain accurate inventory.

Failure to deliver may result in payment withholding, account suspension, or refund enforcement.

Earnings are held in a seller wallet and may be subject to escrow release rules. VAT is separated before payout and BASE commission is automatically deducted.

Payouts occur on daily, weekly, or scheduled cycles, after delivery confirmation or escrow release.

Penalties: listing removal, temporary suspension, permanent ban, or financial withholding for fraud recovery.

Violations include: fake listings, non-delivery, manipulated reviews, chargeback abuse.

Buyers must be at least 18 (or guardian-supervised), provide a valid payment method, and agree to marketplace terms. Browsing is open; purchase requires verification.

• All purchases are binding contracts.
• VAT is included in the final checkout price.
• Payments are processed immediately.
• Funds may be held in escrow for protection.

BASE protects buyers against non-delivery, items not as described, fraudulent sellers, and payment disputes. Protection includes refund eligibility, escrow reversal, and the dispute resolution system.

Allowed: item not delivered, incorrect item received, verified fraud.

Not guaranteed: buyer remorse, incorrect address input, late delivery beyond seller control (case-dependent).

Buyers must not abuse chargebacks, harass sellers, manipulate bidding, create fraudulent accounts, or exploit promotional systems. Violations may result in suspension, loss of refund eligibility, or legal escalation.

Reviews are permitted only after a completed, verified transaction. They must be honest, non-defamatory, and relevant. Fake or incentivized reviews are prohibited.

• Verified payment method
• Minimum account standing requirements
• Fraud screening for high-value auctions

• All bids are final and legally binding.
• Winning bidder must complete payment.
• VAT is added to the final winning price.
• Escrow is automatically activated upon winning.

Bids must exceed the current highest bid. Automatic (proxy) bidding is allowed. Bid-sniping protections may extend auction end time. Fake bidding or bid manipulation is prohibited.

When an auction ends, the winning bidder is determined, payment is automatically charged or authorized, VAT is calculated and applied, funds enter escrow, and the seller is notified.

Non-payment results in account flagging, a possible penalty fee, temporary or permanent ban, and the item may be offered to the next highest bidder.

Strictly prohibited: shill bidding (seller bidding on own item), fake competing bids, external bid manipulation, and collusion between bidders. AI systems continuously monitor for anomalies.

BASE may charge optional premium listing fees, a final value fee (commission percentage), and featured placement fees. All fees are automatically deducted.

VAT is applied to all taxable transactions, calculated at checkout, separated from seller revenue, and reported for regulatory submission.

All transactions must be processed via approved gateways, support automated splitting, support escrow for auctions and high-value purchases, and maintain full audit logs.

1. Automated review (AI-based)
2. Seller-buyer negotiation window
3. BASE arbitration
4. Final decision enforcement

BASE enforces identity verification (KYC), per-user risk scoring, fraud detection AI, device fingerprinting, and behavioral monitoring.

Accounts may be suspended for fraud, payment abuse, policy violations, chargeback manipulation, or auction misconduct.

All actions — transactions, bids, refunds, payouts, subscription changes — are logged. Logs are immutable and audit-ready.

A fully governed marketplace where sellers operate transparently, buyers transact with confidence, auctions remain fair and fraud-resistant, VAT and financial rules apply automatically, and disputes are resolved systematically — making BASE a trusted, AI-powered commerce infrastructure for tourism-driven and global activity in The Bahamas and beyond.